SHOP POLICIES

HOW TO PLACE AN ORDER: due to current geopolitical situation, direct checkout on this website is unavailable.

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For direct checkout please use my Pinkoi Shop (all patterns are available for instant download).

If you would like to pay via PayPal, please contact me at iammariab@gmail.com.

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PATTERNS:

• Return/exchange option IS NOT available for digital items, such as PDF pattern.

• Please read product description carefully before placing your order, especially pay attention on size. If you have any additional questions - please feel free to contact me.

 

HANDMADE ITEMS:

• I ship my products within 1-3 business days. Once your order is dispatched, I will send you tracking number.

• If you are not satisfied with your purchase for any reason, please contact me by PM or e-mail (iammariab@gmail.com) within 3 days of receiving your order. If the item is returned in its original condition, the price of the item will be refunded.

• Please note that items which have been used and not in their original condition may not be returned. Please also note that if you choose to return items without delivery confirmation and they are lost, I will be unable to refund/exchange.

• Personalized items cannot be returned or refunded.